Name	Purpose	Location	Category
Amazon AWS	Hosting; Artificial intelligence models	USA, Canada, Europe	Cloud Infrastructure
Anthropic	Artificial intelligence models	USA	AI & Machine Learning
Chameleon	In-product tours and onboarding	USA	HR & People
ClickHouse	Analytics	USA	Analytics & Monitoring
CloudAMQP	Web Broker Hosting	USA, Canada, Europe	Cloud Infrastructure
Cohere	Artificial intelligence models	USA	AI & Machine Learning
Confluent	Data pipelines and analytics	USA	Analytics & Monitoring
Datadog	Logging	USA	Analytics & Monitoring
Deepgram	Automated Speech Recognition (ASR)	USA	Automation & Integration
Elastic	Answer prediction, database hosting	USA, Canada, Europe	Cloud Infrastructure
ElevenLabs	Generated Text-to-speech (TTS)	USA, Europe	AI & Machine Learning
Firecrawl	Scrape knowledge from selected web pages	USA
Google Cloud Platform	Message Translation, Text-to-speech (TTS), Automated Speech Recognition (ASR)	USA, Europe	AI & Machine Learning
Groq	Artificial intelligence models	USA	AI & Machine Learning
LangChain	Logging	USA, Europe	Analytics & Monitoring
Looker	Business Intelligence and Analytics	USA	Analytics & Monitoring
Microsoft Azure	Database Hosting; Text-to-Speech for Voice; Automated Speech Recognition (ASR)	USA	Cloud Infrastructure
Microsoft Azure’s OpenAI (Microsoft Corporation)	Artificial intelligence models	USA	AI & Machine Learning
MongoDB Atlas	Database Hosting	USA, Canada, Europe	Cloud Infrastructure
Omni	Business Intelligence and Analytics	USA	Analytics & Monitoring
OpenAI	Artificial intelligence models	USA	AI & Machine Learning
PostHog	Analytics	USA	Analytics & Monitoring
Pusher	Realtime Processing	USA, Canada, Europe
Pylon	Technical support	USA
Sendgrid	Email Service Provider	USA	Communication
Sentry	Error Reporting	USA	Analytics & Monitoring
Sunshine Conversations by Zendesk	External Messaging Consolidation	USA, Canada	Communication
Svix	Webhooks functionality and infrastructure	USA, Canada, Europe	Cloud Infrastructure
Transcend	Data Privacy Compliance	USA	Security & Identity
TurboPuffer	Vector and full-text search engine	USA
Twilio	Two-Factor Authentication, Telephone calls, call recording, messaging processing and distribution for the SMS, WhatsApp and Facebook Messenger channels	USA	Security & Identity

Data Processing Locations

USA

21 sub-processors

USA, Canada, Europe

6 sub-processors

USA, Europe

3 sub-processors

USA, Canada

1 sub-processor

Frequently Asked Questions

How many sub-processors does Ada use?

Ada uses 31 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Ada's main sub-processors?

Ada's sub-processors include Amazon AWS (Hosting; Artificial intelligence models), Anthropic (Artificial intelligence models), Chameleon (In-product tours and onboarding), ClickHouse (Analytics), CloudAMQP (Web Broker Hosting), and 26 more.

Where does Ada process data?

Ada's sub-processors are located in USA, USA, Canada, Europe, USA, Europe, USA, Canada.