Airship

airship.com &nearr;Customer Experience Management/Marketing Technology

Airship is the only no-code, mobile-first customer experience platform built to orchestrate the entire customer journey from first touch to measurable results.

36sub-processors

HeadquartersPortland, United States

Founded2010

Size201-1000

MarketB2B

PublicPrivate

ProductsMobile Customer Engagement, Mobile Wallet, Cross-Channel Orchestration, No-Code Experience Builder, AI-Powered Insights, Customer Journey Analytics

View source page &nearr;

By Category

Security & Identity9

Communication8

Cloud Infrastructure5

Uncategorized5

Customer Support3

Automation & Integration2

Analytics & Monitoring2

Engineering2

All Sub-Processors

Name	Purpose	Location	Category
Airship France SAS and Airship Business France	Subprocessor for the Airship Service and Apptimize Service	France	Security & Identity
Airship Global	Subprocessor for the Airship Service and Apptimize Service	Singapore	Security & Identity
Airship Group	Subprocessor for the Airship Service and Apptimize Service	United States	Security & Identity
Akamai	CDN; Cloud Security	USA; Globally for CDN	Cloud Infrastructure
Amazon Web Services	Amazon Web Services: Integration service	USA	Automation & Integration
Amazon Web Services	Amazon Web Services: Integration service	Brussels Belgium; Frankfurt DE	Automation & Integration
Apptimize	Subprocessor for the Airship Service and Apptimize Service	United States	Security & Identity
Datadog	Platform and system performance for Apptimize Service	USA
Google	Google Cloud Platform: Third party cloud hosting and backup for the EU instance of the Airship Service; Cloud Security	Brussels Belgium; Frankfurt DE	Cloud Infrastructure
Google	Google Cloud Platform: Third party cloud hosting and backup for the US instance of the Airship Service; Cloud Security	USA	Cloud Infrastructure
Google	Google Cloud Platform: Third party cloud hosting and backup for the US instance of the Apptimize Service	USA	Cloud Infrastructure
Google	Google Cloud Platform: Third party cloud hosting and backup for the EU instance of the Airship Service	Brussels Belgium; Frankfurt DE	Cloud Infrastructure
GPC USA	Support Services Provider	USA and the Philippines
GPC USA	Support Services Provider	USA and the Philippines
Litmus	Email delivery provider	United Kingdom (based on the Cloud instance Customer selects)	Communication
Litmus	Email delivery provider	USA	Communication
Message Systems, Inc. d/b/a SparkPost	Email delivery provider	Ireland (based on the Cloud instance Customer selects)	Communication
Message Systems, Inc. d/b/a SparkPost	Email delivery provider	USA (based on the Cloud instance Customer selects)	Communication
Okta	Login; Authentication; Multi-Factor Authentication (if utilized by Customer)	EU (based on the Cloud instance Customer selects)	Security & Identity
Okta	Login; Authentication; Multi-Factor Authentication (if utilized by Customer)	USA (based on the Cloud instance Customer selects)	Security & Identity
Periscope	Business Intelligence	USA	Analytics & Monitoring
SendGrid (Twilio, Inc.)	Email delivery provider	EU (based on the Cloud instance Customer selects)	Communication
SendGrid (Twilio, Inc.)	Email delivery provider	USA	Communication
Sentry, registered under Functional Software	Error tracking and logging for Apptimize Service	USA	Analytics & Monitoring
Shoreline Labs, Inc. (D/B/A Nightfall AI)	Data Loss Prevention Provider	USA (with the EU Standard Contractual Clauses in place)
Shoreline Labs, Inc. (D/B/A Nightfall AI)	Data Loss Prevention Provider	USA (with the EU Standard Contractual Clauses in place)
Sinch, previously CLX Communications	SMS/MMS delivery provider	USA	Communication
Sinch, previously CLX Communications	SMS/MMS delivery provider	EU (based depending on which Cloud instance Customer selects)	Communication
Svitla Systems	Support and Engineering Services Provider	USA, and Argentina, Albania, Mexico, Ukraine	Engineering
Svitla Systems	Support and Engineering Services Provider	USA, and Argentina, Albania, Mexico, Ukraine	Engineering
Urban Airship Germany	Subprocessor for the Airship Service and Apptimize Service	Germany	Security & Identity
Urban Airship India Private	Subprocessor for the Airship Service and Apptimize Service	India	Security & Identity
Urban Airship UK	Subprocessor for the Airship Service and Apptimize Service	United Kingdom	Security & Identity
Zendesk	Technical Support Platform Provider	USA with Binding Corporate Rules in place	Customer Support
Zendesk	Technical Support Platform Provider	USA with Binding Corporate Rules in place	Customer Support
Zendesk	Technical Support Platform Provider	USA with Binding Corporate Rules in place	Customer Support

Data Processing Locations

USA

9 sub-processors

Brussels Belgium; Frankfurt DE

3 sub-processors

USA with Binding Corporate Rules in place

3 sub-processors

United States

2 sub-processors

USA and the Philippines

2 sub-processors

USA (based on the Cloud instance Customer selects)

2 sub-processors

EU (based on the Cloud instance Customer selects)

2 sub-processors

USA (with the EU Standard Contractual Clauses in place)

2 sub-processors

Frequently Asked Questions

How many sub-processors does Airship use?

Airship uses 36 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Airship's main sub-processors?

Airship's sub-processors include Airship France SAS and Airship Business France (Subprocessor for the Airship Service and Apptimize Service), Airship Global (Subprocessor for the Airship Service and Apptimize Service), Airship Group (Subprocessor for the Airship Service and Apptimize Service), Akamai (CDN; Cloud Security), Amazon Web Services (Amazon Web Services: Integration service), and 31 more.

Where does Airship process data?

Airship's sub-processors are located in USA, Brussels Belgium; Frankfurt DE, USA with Binding Corporate Rules in place, United States, USA and the Philippines, USA (based on the Cloud instance Customer selects), EU (based on the Cloud instance Customer selects), USA (with the EU Standard Contractual Clauses in place).