Avoca

avoca.ai &nearr;AI/ML, Service Automation

Avoca provides an AI-driven workforce solution for service businesses to enhance communication and boost revenue across multiple channels.

24sub-processors

HeadquartersNot specified, United States

Size51-200

MarketB2B

PublicPrivate

ProductsAI-powered inbound communication management, Outbound drip campaigns, Customer relationship management, Team coaching and performance monitoring

View source page &nearr;

By Category

Cloud Infrastructure4

Uncategorized4

Engineering3

Analytics & Monitoring3

Payments & Billing3

Customer Support2

AI & Machine Learning2

Security & Identity1

Document Management1

Communication1

All Sub-Processors

Name	Purpose	Location	Category
Amazon Web Services	containerized compute infrastructure to provide SFTP server integrations.	aws.amazon.com	Cloud Infrastructure
Asana	track customer tickets and general support tickets.	asana.com	Customer Support
Cursor	agentic IDE & code editing capabilities.	https://cursor.com/dashboard
Datadog	centralized log aggregation and management of engineering systems.	datadoghq.com	Engineering
Dialpad	provide CSRs with flexible, US-based numbers and capability to service calls.	https://dialpad.com/
GitHub	secure version control of source code and CI / CD capabilities for deploying code.	github.com	Engineering
Google Workspace	general employee administration, email, and identity services.	admin.google.com	Security & Identity
Gusto	PEO services.	https://trust.gusto.com/
HubSpot	internal CRM for managing and tracking customer, sales, and marketing workflows.	https://hubspot.com	Analytics & Monitoring
Inngest	distributed event processing, including message queues and scheduled jobs.	Inngest
ngrok	end-to-end development and testing purposes of webhooks and other services.	ngrok	Engineering
Notion	general internal knowledge and document management.	notion.com	Document Management
OpenAI	LLM-based AI processing and generative AI services.	https://trust.openai.com/	AI & Machine Learning
Ramp	internal spend management, invoicing, and billing services.	https://ramp.com/	Payments & Billing
Rippling	PEO services and general HR processes, including employee onboarding / offboarding, payroll, and performance management.	https://www.rippling.com/	Payments & Billing
Slack	internal communications, logging and alerting workflows.	https://slack.com/trust/compliance	Analytics & Monitoring
Stripe	payment processing for certain customer integrations and workflows.	https://docs.stripe.com/security	Payments & Billing
Supabase	managed database, file (blob) storage, and authentication services.	https://supabase.com/	Cloud Infrastructure
Twilio	managed phone numbers for call servicing, SMS / MMS, and other telephony-related services.	Twilio	Communication
Vanta	continuous security and compliance monitoring.	trust.vanta.com	Analytics & Monitoring
Vapi	Voice AI services for live calls.	https://security.vapi.ai/	AI & Machine Learning
Vercel	compute environment, frontend, and backend infrastructure hosting services as well as application log management.	vercel.com	Cloud Infrastructure
Webflow	CDN and CMS for the design and hosting of public marketing website and customer testimonials.	https://trust.webflow.com/	Cloud Infrastructure
Zendesk	receiving, triaging, and managing customer support tickets and requests.	https://app.conveyor.com/profile/zendesk	Customer Support

Data Processing Locations

aws.amazon.com

1 sub-processor

asana.com

1 sub-processor

https://cursor.com/dashboard

1 sub-processor

datadoghq.com

1 sub-processor

https://dialpad.com/

1 sub-processor

github.com

1 sub-processor

admin.google.com

1 sub-processor

https://trust.gusto.com/

1 sub-processor

Frequently Asked Questions

How many sub-processors does Avoca use?

Avoca uses 24 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Avoca's main sub-processors?

Avoca's sub-processors include Amazon Web Services (containerized compute infrastructure to provide SFTP server integrations.), Asana (track customer tickets and general support tickets.), Cursor (agentic IDE & code editing capabilities.), Datadog (centralized log aggregation and management of engineering systems.), Dialpad (provide CSRs with flexible, US-based numbers and capability to service calls.), and 19 more.

Where does Avoca process data?

Avoca's sub-processors are located in aws.amazon.com, asana.com, https://cursor.com/dashboard, datadoghq.com, https://dialpad.com/, github.com, admin.google.com, https://trust.gusto.com/.