Name	Purpose	Location	Category
2NDSITE Inc. (dba FreshBooks)	A service used by Backblaze for accounting and manual purchase orders.	Toronto, Ontario, Canada	Payments & Billing
365 Data Centers Services	A data center which stores Customer Files for Backblaze accounts created in the US-West region and Customer Account Data for all regions.	Rancho Cordova, California, USA	Cloud Infrastructure
Amazon Web Services	A service used by Backblaze for internal data storage and backup/archive.	Seattle, Washington, USA	Cloud Infrastructure
Calendly	A service used by Backblaze for scheduling.	Atlanta, Georgia, USA
Chili Piper	A service used by Backblaze for scheduling.	New York, New York, USA
Cloudflare	A service used by Backblaze for content distribution, web application security and DNS services.	San Francisco, California, USA	Cloud Infrastructure
Cologix Canada	A data center which stores Customer Files for Backblaze accounts created in the CA-East region.	Toronto, Ontario, Canada	Cloud Infrastructure
CoreSite	A data center which stores Customer Files for Backblaze accounts created in the US-East region and Customer Account Data for all regions.	Reston, Virginia, USA	Cloud Infrastructure
CyrusOne	A data center which stores Customer Files for Backblaze accounts created in the US-West region and Customer Account Data for all regions.	Chandler, Arizona, USA	Cloud Infrastructure
Datastax	A firm which provides Backblaze with consulting services on our Cassandra database.	Santa Clara, California, USA	Professional Services
Docusign	A service used by Backblaze for electronic agreement execution.	San Francisco, California, USA
Freshworks	A help desk service platform used by Backblaze for customer support.	San Mateo, California, USA	Customer Support
Gong	A service used by Backblaze to collect customer insights.	San Francisco, California, USA
Google LLC (Google Tag Manager and Google Analytics)	Services used by Backblaze to collect analytics.	Mountain View, California, USA	Analytics & Monitoring
HubSpot	A service used by Backblaze for sending marketing email messages to customers.	Boston, Massachusetts, USA	Communication
Interxion Netherlands	A data center which stores Customer Files and Customer Account Data for Backblaze accounts created in the EU-Central region.	Amsterdam, Netherlands	Cloud Infrastructure
Justuno	A service used by Backblaze to assist in expanding our audience.	San Francisco, California, USA	Marketing & Advertising
Nautilus Data Technologies	A data center which stores Customer Files for Backblaze accounts created in the US-West region and Customer Account Data for all regions.	Stockton, California, USA	Cloud Infrastructure
Oracle America, Inc. NetSuite	A service used by Backblaze for accounting and electronic invoicing.	Austin, Texas, USA	Payments & Billing
Outreach	A service used by Backblaze for sending email messages.	Seattle, Washington, USA	Communication
Pendo	A service used by Backblaze for analyzing user experience.	Raleigh, North Carolina, USA
Plivo	A service used by Backblaze as an SMS provider for non-EU customer verification.	Austin, Texas, USA	Communication
Productboard	A service used by Backblaze to collect customer feedback.	San Francisco, California, USA	Customer Support
Rookout	A service used to debug the Backblaze production system.	Palo Alto, California, USA
Salesforce	A service used by Backblaze for customer relationship management.	San Francisco, California, USA	CRM
SendGrid	A service used by Backblaze to send email messages.	San Francisco, California, USA	Communication
Stripe	A service used by Backblaze for processing online payments.	San Francisco, California, USA	Payments & Billing
SurveyMonkey	A service used by Backblaze to create, send and analyze surveys.	San Mateo, California, USA	Customer Support
Tableau Software	A service used by Backblaze to analyze data.	Seattle, Washington, USA
The Rocket Science Group LLC (dba Mailchimp)	A service used by Backblaze for sending marketing email messages.	Atlanta, Georgia, USA	Communication
Twilio	A service used by Backblaze as an SMS provider for EU customer verification.	San Francisco, California, USA	Communication
UserTesting Technologies	A service used by Backblaze to collect user/customer feedback.	San Francisco, California, USA	Customer Support
Zendesk	A service used by Backblaze to manage customer communications.	San Francisco, California, USA	Communication
ZoomInfo Technologies	A service used by Backblaze to maintain a database of business/professional contacts.	Vancouver, Washington, USA

Data Processing Locations

San Francisco, California, USA

11 sub-processors

Seattle, Washington, USA

3 sub-processors

Toronto, Ontario, Canada

2 sub-processors

Atlanta, Georgia, USA

2 sub-processors

San Mateo, California, USA

2 sub-processors

Austin, Texas, USA

2 sub-processors

Rancho Cordova, California, USA

1 sub-processor

New York, New York, USA

1 sub-processor

Frequently Asked Questions

How many sub-processors does Backblaze use?

Backblaze uses 34 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Backblaze's main sub-processors?

Backblaze's sub-processors include 2NDSITE Inc. (dba FreshBooks) (A service used by Backblaze for accounting and manual purchase orders.), 365 Data Centers Services (A data center which stores Customer Files for Backblaze accounts created in the US-West region and Customer Account Data for all regions.), Amazon Web Services (A service used by Backblaze for internal data storage and backup/archive.), Calendly (A service used by Backblaze for scheduling.), Chili Piper (A service used by Backblaze for scheduling.), and 29 more.

Where does Backblaze process data?

Backblaze's sub-processors are located in San Francisco, California, USA, Seattle, Washington, USA, Toronto, Ontario, Canada, Atlanta, Georgia, USA, San Mateo, California, USA, Austin, Texas, USA, Rancho Cordova, California, USA, New York, New York, USA.