Name	Purpose	Location	Category
Amazon CloudFront	Content delivery, caching, and traffic optimization	North America, South America, Europe, Asia-Pacific, Middle East & Africa	Content & Localization
Amazon Web Services	For sending emails	United States	Communication
Avalara	Sales tax reporting	United States	Analytics & Monitoring
Azure Open AI	AI functionalities (if enabled in your account)	United States	AI & Machine Learning
Brand SSL	SSL certificate issuance if the customer opted for a custom domain.	United States	Security & Identity
Google Cloud Platform (GCP)	Cloud Infrastructure hosting, Database and File Storage	United States, United Kingdom (Netherlands), Australia (Sydney), India	Cloud Infrastructure
Microsoft Azure	Azure Cosmos DB, Azure Application Insights, Azure Service Bus, Azure Vault	United States
PostHog	Event tracking, user interaction analytics and usage insights	United States	Analytics & Monitoring
Postmark	Email to ticket inbound processor	United States	Security & Identity
Sentry	Error and performance monitoring for applications	United States	Analytics & Monitoring
Stripe	Processing payments and managing subscriptions	United States	Payments & Billing

Data Processing Locations

United States

9 sub-processors

North America, South America, Europe, Asia-Pacific, Middle East & Africa

1 sub-processor

United States, United Kingdom (Netherlands), Australia (Sydney), India

1 sub-processor

Frequently Asked Questions

How many sub-processors does Bolddesk use?

Bolddesk uses 11 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Bolddesk's main sub-processors?

Bolddesk's sub-processors include Amazon CloudFront (Content delivery, caching, and traffic optimization), Amazon Web Services (For sending emails), Avalara (Sales tax reporting), Azure Open AI (AI functionalities (if enabled in your account)), Brand SSL (SSL certificate issuance if the customer opted for a custom domain.), and 6 more.

Where does Bolddesk process data?

Bolddesk's sub-processors are located in United States, North America, South America, Europe, Asia-Pacific, Middle East & Africa, United States, United Kingdom (Netherlands), Australia (Sydney), India.