Name	Purpose	Location	Category
Amazon Web Services, Inc. (AWS)	Hosting Platform / Infrastructure-as-a-Service (IaaS) and Bedrock Services	US (various regions), Ireland, England, Australia, Singapore	Cloud Infrastructure
AssemblyAI	Voice-to-Text Transcription	US; Ireland	Communication
Calabrio	Implementation Services and Support Services	Sweden	Professional Services
Calabrio	Implementation Services and Support Services	United States	Professional Services
Calabrio Canada	Implementation Services and Support Services	Canada	Professional Services
Calabrio UK	Implementation Services	United Kingdom	Professional Services
Datadog	Infrastructure monitoring	United States	Cloud Infrastructure
DocuSign	Document management	United States	Document Management
ForgeRock	Identity and Access Management	US; Germany	Security & Identity
GlobalLogic	Support Services and Development	India	Engineering
Microsoft	Day to day tasks and documentation	United States
Microsoft	Hosting Platform / Infrastructure-as-a-Service (IaaS) and OpenAi	US; UK; Ireland; Netherlands; Australia; Canada; Singapore; Hong Kong; Brazil; South Africa	Cloud Infrastructure
Netsuite	Financial Management and Invoicing	United States	Payments & Billing
Pendo	User Experience, Product Roadmap	United States
Planview, Inc. AdaptiveWork	Project Management Software and Services	United States	Collaboration
Salesforce (SFDC)	Customer Relationship Management, Support Services Case Logging	United States	Analytics & Monitoring
Service800	Post-project Surveys	United States	Customer Support
Snowflake	Data Warehousing	Montreal, Quebec; US (various regions); Ireland; England; Australia; Singapore
Speechmatics	Voice-to-Text Transcription	US; Ireland; Netherlands	Communication
Verint Group Companies	Various services related to SaaS subscription services	Not specified	Payments & Billing

Data Processing Locations

United States

9 sub-processors

US (various regions), Ireland, England, Australia, Singapore

1 sub-processor

US; Ireland

1 sub-processor

Sweden

1 sub-processor

Canada

1 sub-processor

United Kingdom

1 sub-processor

US; Germany

1 sub-processor

India

1 sub-processor

Frequently Asked Questions

How many sub-processors does Calabrio use?

Calabrio uses 20 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Calabrio's main sub-processors?

Calabrio's sub-processors include Amazon Web Services, Inc. (AWS) (Hosting Platform / Infrastructure-as-a-Service (IaaS) and Bedrock Services), AssemblyAI (Voice-to-Text Transcription), Calabrio (Implementation Services and Support Services), Calabrio (Implementation Services and Support Services), Calabrio Canada (Implementation Services and Support Services), and 15 more.

Where does Calabrio process data?

Calabrio's sub-processors are located in United States, US (various regions), Ireland, England, Australia, Singapore, US; Ireland, Sweden, Canada, United Kingdom, US; Germany, India.