commercetools is an AI-first digital commerce platform built for enterprise growth.

8sub-processors
HeadquartersMunich, Germany
Founded2013
Size201-1000
MarketB2B, B2C, B2B2C, Enterprise
PublicPrivate
ProductsB2C Commerce, B2B Commerce, B2X Commerce, AgenticLift, Agentic Jumpstart, AI Hub, In-Store

All Sub-Processors

NameCategory
Amazon Web Services EMEACloud Infrastructure
AtlassianCustomer Support
commercetools Group Companies
CrowdStrike
Functional Software, Inc. (dba Sentry)Analytics & Monitoring
GoogleCloud Infrastructure
MongoDBCloud Infrastructure
NetlifyEngineering

Data Processing Locations

USA
3 sub-processors
Ireland
2 sub-processors
Luxembourg
1 sub-processor
Australia
1 sub-processor
EU, UK, USA, Australia
1 sub-processor

Frequently Asked Questions

How many sub-processors does Commercetools use?
Commercetools uses 8 sub-processors (third-party data processors) as disclosed on their public sub-processor page.
What are Commercetools's main sub-processors?
Commercetools's sub-processors include Amazon Web Services EMEA (Cloud Hosting of the Service), Atlassian (Administration of Support Tickets), commercetools Group Companies (Operation and support in the course of 24/7 follow-the-sun support via remote access outside regular business hours), CrowdStrike (Log Management Platform (Falcon LogScale formerly Humio)), Functional Software, Inc. (dba Sentry) (Application monitoring management), and 3 more.
Where does Commercetools process data?
Commercetools's sub-processors are located in USA, Ireland, Luxembourg, Australia, EU, UK, USA, Australia.