Question 1

How many sub-processors does Corti use?

Accepted Answer

Corti uses 11 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

Question 2

What are Corti's main sub-processors?

Accepted Answer

Corti's sub-processors include Corti America (Customer success and technical support; U.S.-based staff may access non-sensitive personal data for troubleshooting, incident resolution, and quality assurance.), Corti UK (Provider of customer success and technical support services. U.K.-based staff may access non sensitive personal data to assist with troubleshooting, incident resolution, and quality assurance.), Datadog (Processing of usage telemetry data of Corti’s applications.), Intercom (Customer support ticketing system provider.), Microsoft Azure (Cloud hosting services.), and 6 more.

Question 3

Where does Corti process data?

Accepted Answer

Corti's sub-processors are located in Ireland, Germany, United States, United Kingdom, EU instance (Netherlands, Ireland, Sweden, European Union); US instance (United States), Netherlands, France, The Netherlands, Germany and Sweden, Sweden.

Name	Purpose	Location	Category
Corti America	Customer success and technical support; U.S.-based staff may access non-sensitive personal data for troubleshooting, incident resolution, and quality assurance.	United States	Customer Support
Corti UK	Provider of customer success and technical support services. U.K.-based staff may access non sensitive personal data to assist with troubleshooting, incident resolution, and quality assurance.	United Kingdom	Customer Support
Datadog	Processing of usage telemetry data of Corti’s applications.	Germany	Analytics & Monitoring
Intercom	Customer support ticketing system provider.	Ireland	Customer Support
Microsoft Azure	Cloud hosting services.	EU instance (Netherlands, Ireland, Sweden, European Union); US instance (United States)	Cloud Infrastructure
Mixpanel	Processing of usage analytics data of users of Corti’s Assistant only application.	Netherlands	Analytics & Monitoring
Posthog	Provider of analytics, tracking and logging of API usage.	Germany	Analytics & Monitoring
Scaleway	Cloud infrastructure provider used for AI processing activities within the EU only and it will not be used for hosting or storing customer data.	France, The Netherlands, Germany and Sweden	Cloud Infrastructure
Speechmatics	Speech recognition provider used solely to support transcription in languages not currently covered by Corti’s proprietary speech recognition models; engaged only to extend language support.	Ireland
Stripe	Payment processor used for self-service sign-up users.	Ireland	Security & Identity
Supabase	Hosting provider for Corti’s API self-service console.	Sweden	Cloud Infrastructure

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