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A Voice of Customer platform for regulated, service-driven organisations focusing on turning feedback into actionable insights.

5sub-processors
HeadquartersNot specified, United Kingdom
Founded2008
Size51-200
MarketB2B
PublicPrivate
ProductsVoice of Customer platform, Customer feedback analysis tools, NPS, CSAT, CES metrics, Survey design and management, Real-time data reporting, Integration with existing systems, AI-driven insights, Audit and compliance reporting, Customer trend analysis, Stakeholder reporting
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By Category

Data Processing & Storage1
Analytics & Monitoring1
Cloud Infrastructure1
Uncategorized1
Customer Support1

All Sub-Processors

NameCategory
Amazon Web Services (AWS)Data Processing & Storage
App SignalAnalytics & Monitoring
DigitalOceanCloud Infrastructure
OpenAI
Twilio – SendgridCustomer Support

Data Processing Locations

UK
2 sub-processors
US
2 sub-processors
Netherlands (EU)
1 sub-processor

Frequently Asked Questions

How many sub-processors does Customersure use?
Customersure uses 5 sub-processors (third-party data processors) as disclosed on their public sub-processor page.
What are Customersure's main sub-processors?
Customersure's sub-processors include Amazon Web Services (AWS) (Off-site backups), App Signal (Application monitoring: Performance monitoring; Error detection; Anomaly detection), DigitalOcean (Customer feedback application – processing and storage), OpenAI (Comment analysis. No personal data is transferred unless it is embedded in customer comments), Twilio – Sendgrid (Email and SMS messages for sending survey links. Encrypted transfer of email and/or SMS number and any optional email personalisation fields, then transmission of survey link by email or SMS), and 0 more.
Where does Customersure process data?
Customersure's sub-processors are located in UK, US, Netherlands (EU).