Name	Purpose	Location	Category
Amazon Web Services	Stores data extracted by MyCustomersinfo extraction	United States of America
Amazon Web Services	Receives distributed emails containing customer storage documents and analysis data	EEA (Ireland)	Cloud Infrastructure
Amazon Web Services	Stores client emails before processing via Lambda	EEA (Ireland)	Communication
Amazon Web Services	Retrieves emails from S3 and forwards the content to the Portal	EEA (Ireland)	Communication
Amazon Web Services	Virtual Machine which runs applications (Data Processing, Web Hosting)	EEA (Ireland)	Cloud Infrastructure
Amazon Web Services	Stores variables for Virtual Machine	EEA (Ireland)
Anderson Consulting	Provides additional sales support and consultancy services	EEA (Ireland)	Sales
DocuSign	Manages electronic agreements and signatures	United Kingdom	Legal & Compliance
Freight Processors	Provides additional sales support	United Kingdom	Sales
GitHub	Stores code for applications	EEA (Netherlands, Germany)
Gus Nordic	Provides additional sales support and consultancy services	EEA (Denmark, Germany), Switzerland	Sales
Hubflo	Portal host	EEA (France, Sweden)
Hubspot	Manages sales, customer relationships and CTAs including transfer of account data via workflows	EEA (Germany)	CRM
Microsoft 365	Receives and sends emails messages and data used for internal and external communication	United Kingdom	Communication
Microsoft 365	Stores customer data before processing by MyCustomsInfo Analysis (Legacy)	United Kingdom	Data Processing & Storage
Microsoft 365	Receives, stores and sends messages and data used for internal and external communication	United Kingdom	Communication
Microsoft 365	Receives customers data via email and sends customer BI's (Legacy)	United Kingdom	Analytics & Monitoring
Microsoft 365	Receives and stores emails data to the relevant endpoints/recipients (Portal)	United Kingdom	Communication
Microsoft Azure	Stores processed data and Portal client details	United Kingdom
Microsoft Azure	Creates/trains document models and is used for document extraction/analysis	United Kingdom
Microsoft Azure	Stores document model data	United Kingdom
Microsoft Azure	Translates Power BI data to specified languages	United Kingdom	Analytics & Monitoring
Microsoft Power BI	Data Visualisation	United Kingdom	Analytics & Monitoring
MongoDB	Stores usage data for billing	EEA (Ireland)	Payments & Billing
MongoDB	Stores all processed data for customers (Legacy)	EEA (Ireland)
MRI Systems	Provides additional tech and development support	United States of America	Engineering
Otter.AI	Provides virtual meeting assistance, transcription and recording	United States of America
Premier Sourcing	Provides additional sales support	United Kingdom	Sales
Rainey Consulting Services	Provides additional sales support and consultancy services	EEA (Ireland), United Kingdom (NI)	Sales
Webflow	Domain host (website)	United States of America
Xero	Receives account information from the Portal and sends invoice copies to the Portal	United Kingdom	Communication
Zapier	Automates workflow of sending data between different systems/tools	United States of America	Collaboration
Zapier	Hosts the Support Ticket process and Chatbot tool	United States of America	AI & Machine Learning
Zapier	Provides the infrastructure for the Portal AI chatbot	United States of America	Cloud Infrastructure

Data Processing Locations

United Kingdom

14 sub-processors

EEA (Ireland)

8 sub-processors

United States of America

7 sub-processors

EEA (Netherlands, Germany)

1 sub-processor

EEA (Denmark, Germany), Switzerland

1 sub-processor

EEA (France, Sweden)

1 sub-processor

EEA (Germany)

1 sub-processor

EEA (Ireland), United Kingdom (NI)

1 sub-processor

Frequently Asked Questions

How many sub-processors does Customsplus use?

Customsplus uses 34 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Customsplus's main sub-processors?

Customsplus's sub-processors include Amazon Web Services (Stores data extracted by MyCustomersinfo extraction), Amazon Web Services (Receives distributed emails containing customer storage documents and analysis data), Amazon Web Services (Stores client emails before processing via Lambda), Amazon Web Services (Retrieves emails from S3 and forwards the content to the Portal), Amazon Web Services (Virtual Machine which runs applications (Data Processing, Web Hosting)), and 29 more.

Where does Customsplus process data?

Customsplus's sub-processors are located in United Kingdom, EEA (Ireland), United States of America, EEA (Netherlands, Germany), EEA (Denmark, Germany), Switzerland, EEA (France, Sweden), EEA (Germany), EEA (Ireland), United Kingdom (NI).