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Delighted is a customer experience management platform that helps businesses collect and analyze feedback efficiently.

5sub-processors
HeadquartersSan Francisco, United States
Founded2013
Size51-200
MarketB2B
PublicPrivate
ProductsNet Promoter Score (NPS), Customer Satisfaction Score (CSAT), Customer Effort Score (CES), Product Market Fit Surveys, eNPS, 5-star Survey, Smiley Surveys, Thumbs Surveys, Custom Surveys, API Integration
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By Category

Customer Support3
Cloud Infrastructure1
Analytics & Monitoring1

All Sub-Processors

NameCategory
Amazon Web ServicesCloud Infrastructure
GoogleCustomer Support
HelpScoutCustomer Support
SentryAnalytics & Monitoring
TwilioCustomer Support

Data Processing Locations

USA
5 sub-processors

Frequently Asked Questions

How many sub-processors does Delighted use?
Delighted uses 5 sub-processors (third-party data processors) as disclosed on their public sub-processor page.
What are Delighted's main sub-processors?
Delighted's sub-processors include Amazon Web Services (Data hosting facilities, content delivery network and web application firewall for our web services.), Google (Customer support (email).), HelpScout (Customer support (Help Desk software).), Sentry (Application monitoring/error tracking.), Twilio (Enables users to send surveys via SMS.), and 0 more.
Where does Delighted process data?
Delighted's sub-processors are located in USA.