Name	Purpose	Location	Category
Amazon Comprehend	Form extraction (Nitro Workspace) Table extraction (Nitro Workspace) Smart Redact (Nitro Workspace) Auto Detect (Nitro Sign)	EU data centers	Collaboration
Amazon Web Services	Hosting services	EU data centers	Cloud Infrastructure
Amazon Web Services EMEA	Email OTP signing: Email Gateway, mailing service provider	Germany	Communication
App Center	Crash logs	—
Auth0	Authentication services	EU data centers	Security & Identity
BE INVEST International	Issuing of certificates (only for specific client setups)	Luxembourg	Security & Identity
Bugsplat	Captures application crashes with an optional email field	AWS (Virginia/USA)	Communication
Certigna	Issuing of RGS/eIDAS certificates and time-stamping services	France	Security & Identity
Cloudflare	Web application firewall	Global	Security & Identity
CM.com	SMS OTP signing method: SMS Gateway sending SMS messages	Netherlands	Communication
Conga Composer	Onboarding emails and Provisioning emails	EU data centers	Communication
Criipto	Intermediary party related to the Nordics Identity Schemes	Amsterdam and Dublin	Security & Identity
DataDog	Logging provider	EU data centers	Analytics & Monitoring
GlobalSign	Issuing of certificates (only for specific client set-ups)	Belgium	Security & Identity
Google	reCAPTCHA: Spam prevention	United States
iDIN	Identification via the Dutch iDIN scheme	Netherlands
Intercom	Product onboarding and customer contact	EU data centers	HR & People
Kofax CSDK (PDF/A Conversion)	Cloud conversion for PDF/A	—	Cloud Infrastructure
Microsoft Azure	Microsoft Azure as Cloud Service Provider	Amsterdam and Dublin	Cloud Infrastructure
Microsoft Azure	OpenAI hosted on Azure	—
MTarget	SMS OTP Signing Method: SMS Gateway sending SMS messages	France	Communication
Nalpeiron	Stores a computer ID that identifies a machine and has an optional username/email field that users can enter data into at activation time	Rackspace (Chicago/USA)	Cloud Infrastructure
Notarius	Used by Nitro Sign (Essentials & Advanced) to digitally sign customer documents	Canada	Engineering
Paddle	Support for licensing	AWS (US-East-1, US-West-2)
Planhat	Support services	—
Redis Cloud	Caching services	EU data centers
Salesforce (Service Cloud)	Management tool for support services related to Nitro eSignatures in general (web-based ticketing system)	Sweden	Customer Support
SFDC	Support services	EU data centers
Snowflake	Database storage services	EU data centers	Cloud Infrastructure
Solutions Notarius	Remote hash signing and time-stamping	Canada
Workato	Support Services	United States (Virginia)

Data Processing Locations

EU data centers

9 sub-processors

France

2 sub-processors

Netherlands

2 sub-processors

Amsterdam and Dublin

2 sub-processors

Canada

2 sub-processors

Germany

1 sub-processor

Luxembourg

1 sub-processor

AWS (Virginia/USA)

1 sub-processor

Frequently Asked Questions

How many sub-processors does Our Subprocesses & Subcontractors use?

Our Subprocesses & Subcontractors uses 31 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Our Subprocesses & Subcontractors's main sub-processors?

Our Subprocesses & Subcontractors's sub-processors include Amazon Comprehend (Form extraction (Nitro Workspace) Table extraction (Nitro Workspace) Smart Redact (Nitro Workspace) Auto Detect (Nitro Sign)), Amazon Web Services (Hosting services), Amazon Web Services EMEA (Email OTP signing: Email Gateway, mailing service provider), App Center (Crash logs), Auth0 (Authentication services), and 26 more.

Where does Our Subprocesses & Subcontractors process data?

Our Subprocesses & Subcontractors's sub-processors are located in EU data centers, France, Netherlands, Amsterdam and Dublin, Canada, Germany, Luxembourg, AWS (Virginia/USA).