Name	Purpose	Location	Category
Akamai	CDN for functionality	Global	Cloud Infrastructure
Amazon Web Services	Hosting provider for Einstein Case Classification	United States	Cloud Infrastructure
Amazon Web Services	Hosting provider for Configuration Management Database (CMDB) (Hyperforce infrastructure)	United States	Cloud Infrastructure
Cloudflare	CDN for functionality	Global	Cloud Infrastructure
Cognito Technologies	Provider of digital engagement support	Philippines	Engineering
Google	Service provider of customer support tools	Global	Customer Support
Mailgun Technologies	Email service provider for all functionality	United States	Communication
Microsoft Corporation (Microsoft Azure)	Provider of generative artificial intelligence services	United States	AI & Machine Learning
OpenAI	Provider of generative artificial intelligence services	United States	AI & Machine Learning
Pendo	User analytics provider	United States	Analytics & Monitoring
Projector.is	Service provider of customer support tools (hosted by Amazon Web Services, Inc.)	United States	Customer Support
Salesforce	Support services, including technical operations support	United States
Salesforce Argentina	Support services	Argentina
salesforce.com Canada	Support services	Canada
salesforce.com France	Support services	France
salesforce.com Germany	Support services	Germany
salesforce.com India Private	Support services	India
Salesforce.com Israel	Support services	Israel
Salesforce.com Italy S.r.I	Support services	Italy
Salesforce.com Korea	Support services	South Korea
salesforce.com Singapore	Support services	Singapore
Salesforce Japan	Support services	Japan
Salesforce.org	Support services including technical operations support	United States
Salesforces.org	Support services including technical operations support	United States
Salesforce Systems Spain S.I	Support services	Spain
Salesforce Tecnologia, Ltda	Support services	Brazil
Segment	User analytics provider	United States	Analytics & Monitoring
SFDC Australia	Support services	Australia
SFDC Austria	Support services	Austria
SFDC Ireland	Support services	Ireland
SFDC Netherlands	Support services	The Netherlands
SFDC Sweden	Support services	Sweden
Sumo Logic	Log aggregator	United States
WithSecure	Service provider of customer support tools (hosted by Amazon Web Services, Inc.)	Ireland	Customer Support
Zendesk	Service provider of customer support tools	United States	Customer Support

Data Processing Locations

United States

13 sub-processors

Global

3 sub-processors

Ireland

2 sub-processors

Philippines

1 sub-processor

Argentina

1 sub-processor

Canada

1 sub-processor

France

1 sub-processor

Germany

1 sub-processor

Frequently Asked Questions

How many sub-processors does Harmonizehq use?

Harmonizehq uses 35 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Harmonizehq's main sub-processors?

Harmonizehq's sub-processors include Akamai (CDN for functionality), Amazon Web Services (Hosting provider for Einstein Case Classification), Amazon Web Services (Hosting provider for Configuration Management Database (CMDB) (Hyperforce infrastructure)), Cloudflare (CDN for functionality), Cognito Technologies (Provider of digital engagement support), and 30 more.

Where does Harmonizehq process data?

Harmonizehq's sub-processors are located in United States, Global, Ireland, Philippines, Argentina, Canada, France, Germany.