Helpdesk

HelpDesk is a customer support platform that centralizes ticket management and automates service operations.

9sub-processors

HeadquartersNot Specified, United States

Size201-1000

MarketB2B

PublicPrivate

ProductsHelpDesk Ticketing Software, Automation Tools, Multichannel Support, AI-Powered Features, Customer Messaging, GDPR Compliance Tools, Reporting and Analytics, Integration with Existing Tools

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By Category

Cloud Infrastructure4

Communication2

Analytics & Monitoring2

Customer Support1

All Sub-Processors

Name	Purpose	Location	Category
ActiveCampaign	Email services via Postmark	USA	Communication
Akamai	CDN and firewall services	Worldwide	Cloud Infrastructure
Amazon Web Services	File storage via AWS	USA, EU	Cloud Infrastructure
Cloudflare	DNS services	USA, EU	Cloud Infrastructure
FullStory	Customer experience analytics	USA	Analytics & Monitoring
Functional Software, Inc. (Sentry)	Performance monitoring	USA	Analytics & Monitoring
Google	Cloud services via Google Cloud Platform	USA, EU	Cloud Infrastructure
OpenAI OpCo	Client communication and service enhancement	USA, Worldwide	Communication
Sprig Technologies	User research and feedback collection	USA	Customer Support

Data Processing Locations

USA

4 sub-processors

USA, EU

3 sub-processors

Worldwide

1 sub-processor

USA, Worldwide

1 sub-processor

Frequently Asked Questions

How many sub-processors does Helpdesk use?

Helpdesk uses 9 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Helpdesk's main sub-processors?

Helpdesk's sub-processors include ActiveCampaign (Email services via Postmark), Akamai (CDN and firewall services), Amazon Web Services (File storage via AWS), Cloudflare (DNS services), FullStory (Customer experience analytics), and 4 more.

Where does Helpdesk process data?

Helpdesk's sub-processors are located in USA, USA, EU, Worldwide, USA, Worldwide.