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Help Scout provides teams with a blend of AI and people-powered tools to enhance customer support while maintaining a personal touch.

20sub-processors
HeadquartersBoston, United States
Founded2011
Size201-1000
MarketB2B
PublicPrivate
ProductsHelp Desk Software, AI Assistant, Shared Inbox, Customer Management, Analytics and Reporting, Workflows, Saved Replies, Integrations, Live Chat, Customer Feedback Collection
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By Category

Uncategorized5
AI & Machine Learning4
Analytics & Monitoring4
Security & Identity2
Data Processing & Storage2
Cloud Infrastructure1
Sales1
Customer Support1

All Sub-Processors

NameCategory
Amazon Web ServicesCloud Infrastructure
AnthropicAI & Machine Learning
Auth0Security & Identity
CensusAnalytics & Monitoring
Clearbit
Clickhouse CloudData Processing & Storage
Confluent
DatadogAnalytics & Monitoring
dbt CloudAnalytics & Monitoring
E-hawk
Elastic CloudData Processing & Storage
FreeplayAI & Machine Learning
GoogleAI & Machine Learning
LookerAnalytics & Monitoring
OpenAIAI & Machine Learning
Pinecone
Pusher.io
TwilioSecurity & Identity
UnifySales
VitallyCustomer Support

Data Processing Locations

USA
18 sub-processors
UK
2 sub-processors

Frequently Asked Questions

How many sub-processors does Help Scout use?
Help Scout uses 20 sub-processors (third-party data processors) as disclosed on their public sub-processor page.
What are Help Scout's main sub-processors?
Help Scout's sub-processors include Amazon Web Services (Cloud infrastructure hosting), Anthropic (Machine learning), Auth0 (SAML SSO), Census (Business analytics), Clearbit (Customer intelligence), and 15 more.
Where does Help Scout process data?
Help Scout's sub-processors are located in USA, UK.