Name	Purpose	Location	Category
Atlassian Jira	Agile project management	US, EU, Singapore, and AUS	Collaboration
Avalara	Sales tax and accounting	US (full possible list is available here: https://www.avalara.com/us/en/about/locations.html)	Payments & Billing
Chargebee	Subscription billing and revenue management platform	US, EU, and AUS	Payments & Billing
Cybersource	E-commerce credit card payment system management company	US, UK, and Singapore	Payments & Billing
Demand Tools	Data quality and management platform for CRM	US	CRM
Drift	Website chat bot	US, EU, and AUS	AI & Machine Learning
Marketo	B2B Marketing automation	US, EU, and AUS	Marketing & Advertising
Microsoft Azure	cloud hosting and infrastructure services	Germany (for projects configured and in our EU data instance)	Cloud Infrastructure
Microsoft Azure	cloud hosting and infrastructure services	Singapore, South Africa, Brazil, Australia, Japan, Ireland, China, France, Netherlands, United Kingdom (for custom configuration projects by customer request to utilize worker instances in a country of the customers’ choosing).	Cloud Infrastructure
Microsoft Azure	cloud hosting and infrastructure services	USA (for projects configured and in our US data instance)	Cloud Infrastructure
Outreach	Outreach is a wall-to-wall sales engagement platform, impacting all customer-facing roles across the customer journey.	US, EU, and AUS	Sales
Salesforce	Contains account information and personal contact information	USA
Upwork	Third party platform through which Idera, Inc (and therefore BitTitan) sources individual contractors who fill a variety of roles within the business	Varies	Professional Services
Vidyard	Video hosting for lead gen and product videos	US, EU, and AUS	Cloud Infrastructure
ZenDesk	BitTitan's helpdesk ticketing system; contains account information required to resolve administrative and technical issues, such as customer billing information and customer contact information	Available to be Hosted in the European Economic Area (EEA), the United States (US), Japan (JP), or Australia (AU).	Customer Support

Data Processing Locations

US, EU, and AUS

5 sub-processors

US, EU, Singapore, and AUS

1 sub-processor

US (full possible list is available here: https://www.avalara.com/us/en/about/locations.html)

1 sub-processor

US, UK, and Singapore

1 sub-processor

Germany (for projects configured and in our EU data instance)

1 sub-processor

Singapore, South Africa, Brazil, Australia, Japan, Ireland, China, France, Netherlands, United Kingdom (for custom configuration projects by customer request to utilize worker instances in a country of the customers’ choosing).

1 sub-processor

USA (for projects configured and in our US data instance)

1 sub-processor

Frequently Asked Questions

How many sub-processors does Ideracorp use?

Ideracorp uses 15 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Ideracorp's main sub-processors?

Ideracorp's sub-processors include Atlassian Jira (Agile project management), Avalara (Sales tax and accounting), Chargebee (Subscription billing and revenue management platform), Cybersource (E-commerce credit card payment system management company), Demand Tools (Data quality and management platform for CRM), and 10 more.

Where does Ideracorp process data?

Ideracorp's sub-processors are located in US, EU, and AUS, US, EU, Singapore, and AUS, US (full possible list is available here: https://www.avalara.com/us/en/about/locations.html), US, UK, and Singapore, US, Germany (for projects configured and in our EU data instance), Singapore, South Africa, Brazil, Australia, Japan, Ireland, China, France, Netherlands, United Kingdom (for custom configuration projects by customer request to utilize worker instances in a country of the customers’ choosing)., USA (for projects configured and in our US data instance).