Klaviyo

klaviyo.com &nearr;Marketing Automation, AI

Klaviyo is an autonomous B2C CRM platform providing AI marketing and customer service solutions to enhance brand-customer relationships.

30sub-processors

HeadquartersBoston, United States

Founded2012

Size201-1000

MarketB2C

PublicPrivate

ProductsMarketing Agent, Customer Agent, Email Marketing, SMS Marketing, WhatsApp Marketing, Mobile App Marketing, Customer Experience Hub, Analytics, Customer Data Platform

View source page &nearr;

By Category

Uncategorized10

Customer Support5

Communication5

Cloud Infrastructure3

AI & Machine Learning2

Security & Identity2

Analytics & Monitoring2

Automation & Integration1

All Sub-Processors

Name	Purpose	Location	Category
Ada Support	Customer Service Automation	United States	Customer Support
Amazon Web Services	Cloud Hosting Provider	United States	Cloud Infrastructure
Anthropic	AI Features and Functionality; Customer Support	Asia, Australia, Europe, United States	AI & Machine Learning
Chronosphere	Data Analysis	United States
Cloudflare	Web Application Firewall	European Economic Area, United States, Other Locations as required	Security & Identity
Concentrix Solutions	Customer Support	Costa Rica, Poland	Customer Support
Dropbox	File Hosting for Professional Services and Enablement	United States	Cloud Infrastructure
El Camino Technologies	Content Moderation	United States
Fivetran	Automated Data Movement	United States	Automation & Integration
Functional Software, Inc. (Sentry.io)	Error Logging	United States	Analytics & Monitoring
Glean Technologies	Customer Support	United States	Customer Support
Infobip	Communications Services	Bosnia and Herzegovina, Brazil, Colombia, Croatia, India, Indonesia, Malaysia, Mexico, Philippines, Thailand, United Kingdom, United States	Communication
Klaviyo	Services and Support	United Kingdom
Klaviyo Australia	Services and Support	Australia
Klaviyo France	Services and Support	France
Klaviyo Germany	Services and Support	Germany
Klaviyo Ireland	Services and Support	Ireland
Klaviyo Singapore	Services and Support	Singapore
Loom, Inc. (Atlassian)	Customer Support Call Recording (Customer Optional)	United States	Customer Support
Mailgun Technologies, Inc. (d/b/a Sinch Email)	Email Review and Analysis	United States	Communication
Meta	WhatsApp Messaging	Denmark, Ireland, United States, Singapore, Sweden	Communication
Microsoft	Windows Virtual Desktop Cloud Infrastructure to Support our Customer Support Operations	Costa Rica, Poland, United States	Cloud Infrastructure
OpenAI	AI Features and Functionality; Customer Support	United States	AI & Machine Learning
Sendgrid	Email Delivery	United States	Communication
SendSafely	File Sharing Encryption Platform (Customer Optional)	United States	Security & Identity
Snowflake	Data Analysis	United States
Splunk	Logging Tool	United States	Analytics & Monitoring
Statsig	Product Feature Management	United States
Twilio	Communications Services	United States	Communication
Zendesk	Customer Support	Argentina, Australia, Brazil, Canada, Japan, Mexico, Philippines, Singapore, United Kingdom, United States	Customer Support

Data Processing Locations

United States

17 sub-processors

Asia, Australia, Europe, United States

1 sub-processor

European Economic Area, United States, Other Locations as required

1 sub-processor

Costa Rica, Poland

1 sub-processor

Bosnia and Herzegovina, Brazil, Colombia, Croatia, India, Indonesia, Malaysia, Mexico, Philippines, Thailand, United Kingdom, United States

1 sub-processor

United Kingdom

1 sub-processor

Australia

1 sub-processor

France

1 sub-processor

Frequently Asked Questions

How many sub-processors does Klaviyo use?

Klaviyo uses 30 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Klaviyo's main sub-processors?

Klaviyo's sub-processors include Ada Support (Customer Service Automation), Amazon Web Services (Cloud Hosting Provider), Anthropic (AI Features and Functionality; Customer Support), Chronosphere (Data Analysis), Cloudflare (Web Application Firewall), and 25 more.

Where does Klaviyo process data?

Klaviyo's sub-processors are located in United States, Asia, Australia, Europe, United States, European Economic Area, United States, Other Locations as required, Costa Rica, Poland, Bosnia and Herzegovina, Brazil, Colombia, Croatia, India, Indonesia, Malaysia, Mexico, Philippines, Thailand, United Kingdom, United States, United Kingdom, Australia, France.