Question 1

How many sub-processors does Lana use?

Accepted Answer

Lana uses 12 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

Question 2

What are Lana's main sub-processors?

Accepted Answer

Lana's sub-processors include Cockroach Labs (Distributed SQL database for platform data persistence.), Functional Software, Inc. d/b/a Sentry (Application error tracking and performance monitoring.), Google Analytics (Website and platform usage analytics for Lana's internal purposes to improve its Services.), Google LLC / Google Cloud Platform (GCP) (Cloud hosting, data storage, and infrastructure services for the Lana platform.), Google Workspace (Internal email, document storage, and collaboration tools for Lana personnel.), and 7 more.

Question 3

Where does Lana process data?

Accepted Answer

Lana's sub-processors are located in Global, USA, USA (Google Cloud Platform).

Name	Purpose	Location	Category
Cockroach Labs	Distributed SQL database for platform data persistence.	USA (Google Cloud Platform)
Functional Software, Inc. d/b/a Sentry	Application error tracking and performance monitoring.	USA	Analytics & Monitoring
Google Analytics	Website and platform usage analytics for Lana's internal purposes to improve its Services.	Global	Analytics & Monitoring
Google LLC / Google Cloud Platform (GCP)	Cloud hosting, data storage, and infrastructure services for the Lana platform.	USA	Cloud Infrastructure
Google Workspace	Internal email, document storage, and collaboration tools for Lana personnel.	USA	Cloud Infrastructure
Let's Encrypt - Internet Security Research Group (ISRG)	SSL/TLS certificate provision and management for securing web communications.	USA	Security & Identity
MaxMind	IP intelligence, geolocation data services (e.g., for fraud prevention, analytics, content personalization).	Global	Analytics & Monitoring
Melissa Data Corporation (Melissa, Inc.)	Address validation, verification, and data quality services.	Global	Data Processing & Storage
SendGrid (a Twilio, Inc. company)	Email delivery services (e.g., for transactional emails, platform notifications to Merchants).	Global	Communication
Stripe	Processing of subscription fees and other charges payable by Merchants to Lana.	Global	Payments & Billing
Twilio	SMS notification services (e.g., for platform alerts or two-factor authentication for Merchants, if applicable).	Global	Security & Identity
Xero	Accounting and financial management software for Lana's own business operations.	USA	Payments & Billing

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