Name	Purpose	Location	Category
Box-It UK	Paper archiving services. Box-It personnel are not authorised to view any materials in boxes in storage. They are certified with ISO 27001.	United Kingdom	Cloud Infrastructure
BPR Group Europe	Confidential paper shredding service provider for LCP’s office in London. Staff carry out all shredding on-site our office.	United Kingdom
Civica Election Services	Electoral voting services. Personal data is sent directly from our clients’ pensions administrators and/or sponsoring employers to Civica.	United Kingdom
CORVID PayGate	Electronic pension payment services to pensioners located within the UK, with secure payment web services providing encrypted transactions.	United Kingdom	Payments & Billing
Crown Agents Bank	Electronic pension payment services, in local currency, to pensioners located outside the UK. They align their cyber security strategy with ISO 27001.	United Kingdom	Security & Identity
Cyclone Shredding	Confidential paper shredding service for the Dublin office, ISO 9001 and ISO EN15717 accredited.	Ireland
Data Protect UK	Off-site backup media storage services to LCP, with all backup media encrypted.	United Kingdom	Cloud Infrastructure
Datasite UK	Secure online data room for longevity de-risking projects, hosted within the EEA and certified to ISO 27001:2013.	United Kingdom
DocuSign	eSignature to send and sign agreements securely, complying with EU eIDAS Regulation and generating audit trails.	United Kingdom	Legal & Compliance
Druva Europe	Cloud-based backup and restore solution for Microsoft 365 data.	United Kingdom	Cloud Infrastructure
Egress Software Technologies	Data loss prevention tool using machine learning to protect data shared by email, with anonymised email metadata processing.	United Kingdom	AI & Machine Learning
Equisoft	Pension payroll solution to enable processing of multiple payroll cycles, and supporting flexible payroll frequency.	United Kingdom	Payments & Billing
Eserve.IT	Destruction of data hardware that is disposed of, either by physical destruction or erasure using specialist software.	United Kingdom
eShare	Online trustee meeting packs software known as ‘BoardPacks’, ISO 27001 certified.	United Kingdom
Greens	Off-site printing and mailing services, ISO 27001 and Cyber Essentials certified.	United Kingdom	Communication
Kefron	Off-site paper archiving service, certified with Cyber Essentials Plus and ISO 27001.	Ireland	Data Processing & Storage
Lumera Independent Transition Management	Pension Fusion software connects pensions administration clients to the Pensions Dashboard, ISO 27001 certified.	United Kingdom	Analytics & Monitoring
Mailjet	Email delivery services for LCP Horizon, ISO 27001 certified with encrypted data exchange.	France	Communication
Microsoft	Cloud services with numerous compliance offerings for information security.	United States	Cloud Infrastructure
NetDocuments	Document and email management platform providing email management software.	United Kingdom	Communication
OpenAI LLC / OpenAI Ireland	Tools to enhance workflows, data processing runs through the Open AI API, processed within the UK or EEA.	United Kingdom/Ireland	AI & Machine Learning
Optichrome	Off-site printing and mailing services, ISO 27001 certified.	United Kingdom	Communication
Passageways	Online board management portal known as 'OnBoard' for relevant subscribing clients, ISO 27001 certified.	United Kingdom	HR & People
Pureprint Group	Off-site printing services, ISO 27001 and Cyber Essentials Plus certified.	United Kingdom
Shred-It	Confidential paper shredding service provider for the Winchester office.	United Kingdom
Sterling Technology	Secure online data room for longevity de-risking projects, ISO 27001:2013 certified, hosted within the EEA.	United Kingdom
Target Professional Services UK	Variety of services including member tracing and verification of member data, ISO 27001 certified.	United Kingdom
Tico Mail Works	Off-site printing services, ISO 27001 certified.	Ireland
VideoSmart	Produces videos for tailored member communications, ISO 27001 certified, hosted on secure server.	United Kingdom	Cloud Infrastructure
Zest Technology	Flexible benefit system provided to clients, ISO 27001 certified.	United Kingdom

Data Processing Locations

United Kingdom

24 sub-processors

Ireland

3 sub-processors

France

1 sub-processor

United States

1 sub-processor

United Kingdom/Ireland

1 sub-processor

Frequently Asked Questions

How many sub-processors does Lane Clark & Peacock (LCP) use?

Lane Clark & Peacock (LCP) uses 30 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Lane Clark & Peacock (LCP)'s main sub-processors?

Lane Clark & Peacock (LCP)'s sub-processors include Box-It UK (Paper archiving services. Box-It personnel are not authorised to view any materials in boxes in storage. They are certified with ISO 27001.), BPR Group Europe (Confidential paper shredding service provider for LCP’s office in London. Staff carry out all shredding on-site our office.), Civica Election Services (Electoral voting services. Personal data is sent directly from our clients’ pensions administrators and/or sponsoring employers to Civica.), CORVID PayGate (Electronic pension payment services to pensioners located within the UK, with secure payment web services providing encrypted transactions.), Crown Agents Bank (Electronic pension payment services, in local currency, to pensioners located outside the UK. They align their cyber security strategy with ISO 27001.), and 25 more.

Where does Lane Clark & Peacock (LCP) process data?

Lane Clark & Peacock (LCP)'s sub-processors are located in United Kingdom, Ireland, France, United States, United Kingdom/Ireland.