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LiveAgent offers a comprehensive helpdesk system for managing customer communications through email, chat, social media, and IP telephony.

6sub-processors
HeadquartersUnknown, Sweden
Founded2006
Size201-1000
MarketB2B
PublicPrivate
ProductsHelpdesk Software, Live Chat, Email Management, Social Media Integration, IP Telephony, Customer Analytics, Knowledge Base, Customer Support Automation, Ticket Management, Dynamic FAQ
View source page ↗

By Category

Cloud Infrastructure3
Security & Identity1
Professional Services1
Communication1

All Sub-Processors

NameCategory
Amazon Web ServicesCloud Infrastructure
LinodeCloud Infrastructure
Quality UnitSecurity & Identity
Quality Unit UkraineProfessional Services
TwilioCommunication
Websupport, s.r.oCloud Infrastructure

Data Processing Locations

N/A
4 sub-processors
EU
2 sub-processors

Frequently Asked Questions

How many sub-processors does Liveagent use?
Liveagent uses 6 sub-processors (third-party data processors) as disclosed on their public sub-processor page.
What are Liveagent's main sub-processors?
Liveagent's sub-processors include Amazon Web Services (LiveAgent servers are hosted at Tier III+ or IV or PCI DSS, SSAE-16, or ISO 27001 compliant facilities.), Linode (LiveAgent servers are hosted at Tier III+ or IV or PCI DSS, SSAE-16, or ISO 27001 compliant facilities.), Quality Unit (Quality Unit, LLC functions as a subprocessor to provide the LiveAgent Service.), Quality Unit Ukraine (Quality Unit Ukraine functions as a subcontractor to provide the LiveAgent Service.), Twilio (LiveAgent uses Twilio as their VoIP provider.), and 1 more.
Where does Liveagent process data?
Liveagent's sub-processors are located in N/A, EU.