Name	Purpose	Location	Category
Amazon Web Services	Cloud hosting provider	Global, EEA, Switzerland, UK, Canada, Australia, Singapore, South Korea, USA, India, Japan	Cloud Infrastructure
Amazon Web Services, Inc. (AWS Bedrock)	Generative AI services provider for intelligence product features	USA	AI & Machine Learning
Cloudflare	Content delivery network provider	Global	Content & Localization
Clumio	Backup solutions provider for Amazon Simple Storage Service (S3)	EEA, UK, Australia, USA, and Singapore	Cloud Infrastructure
Databricks	Infrastructure provider to enable customer data querying, and analytics product features	USA	Cloud Infrastructure
Databricks	Infrastructure provider for machine learning development, processing and training	USA	Cloud Infrastructure
e-Core Soluções em Tecnologia da Informação Ltda	Customer service, support, and cloud migration service provider	Brazil, Mexico	Cloud Infrastructure
Google Vertex AI	Generative AI services provider for intelligence product features	USA	AI & Machine Learning
Mailchimp	Communications technology provider for product notifications and video sharing over email	USA	Communication
Mailgun Technologies	Communications technology provider for product notifications	USA, EEA	Communication
MessageBird USA, Inc. (d/b/a Bird)	Communications technology provider for product notifications	USA, EEA	Communication
Microsoft	Cloud hosting provider	USA, Australia, Netherlands	Cloud Infrastructure
MongoDB	Cloud hosting provider for JSM Chat (formerly Halp)	USA	Cloud Infrastructure
NetApp	Cloud hosting provider	USA	Cloud Infrastructure
OneSignal	Communications technology provider for mobile product notifications and video sharing	USA	Communication
OpenAI	Generative AI services provider for intelligence product features	USA	AI & Machine Learning
Partner Hero	Customer service and technical support	Philippines, Romania, South Africa	Customer Support
Plivo	Communications technology provider for product notifications	USA	Communication
SoftServe	Customer service, outsourced engineering and technical support	Bulgaria, Poland, United States	Customer Support
Twilio	Communications technology provider for product notifications	USA	Communication
Twilio, Inc (Twilio-Segment)	Data analytics service	USA	Analytics & Monitoring
Vonage APIs (formerly Nexmo, Inc.)	Communications technology provider	USA, UK, Singapore	Communication
Zendesk	Customer service and technical support	USA	Customer Support

Data Processing Locations

USA

13 sub-processors

USA, EEA

2 sub-processors

Global, EEA, Switzerland, UK, Canada, Australia, Singapore, South Korea, USA, India, Japan

1 sub-processor

Global

1 sub-processor

EEA, UK, Australia, USA, and Singapore

1 sub-processor

Brazil, Mexico

1 sub-processor

USA, Australia, Netherlands

1 sub-processor

Philippines, Romania, South Africa

1 sub-processor

Frequently Asked Questions

How many sub-processors does Atlassian use?

Atlassian uses 23 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Atlassian's main sub-processors?

Atlassian's sub-processors include Amazon Web Services (Cloud hosting provider), Amazon Web Services, Inc. (AWS Bedrock) (Generative AI services provider for intelligence product features), Cloudflare (Content delivery network provider), Clumio (Backup solutions provider for Amazon Simple Storage Service (S3)), Databricks (Infrastructure provider to enable customer data querying, and analytics product features), and 18 more.

Where does Atlassian process data?

Atlassian's sub-processors are located in USA, USA, EEA, Global, EEA, Switzerland, UK, Canada, Australia, Singapore, South Korea, USA, India, Japan, Global, EEA, UK, Australia, USA, and Singapore, Brazil, Mexico, USA, Australia, Netherlands, Philippines, Romania, South Africa.