Name	Purpose	Location	Category
Acceleration Strategy (ASI)	Implementation and professional services.	Canada	Professional Services
Acorn Marketing & Research Consultants (International)	Implementation and professional services.	Hong Kong	Professional Services
ACT XM	Implementation and professional services.	Australia	Professional Services
Akamai	Content delivery network and web application firewall for our web services.	USA	Security & Identity
AKT	Implementation and professional services.	Israel	Professional Services
ALA Consulting	Implementation and professional services.	USA	Professional Services
Altudo Consultancy Services Pvt	Implementation and professional services.	India	Professional Services
Amazon Web Services	Infrastructure / hosting services and storage, including backups. Software delivery and associated services.	USA	Cloud Infrastructure
Amazon Web Services	AI capabilities, including generative AI, data scrubbing services, translation services and transcription services.	USA	AI & Machine Learning
Appen Butler Hill	Translation service.	USA	Content & Localization
Assist Digital S.p.A	Implementation and professional services.	Italy	Professional Services
Automated Data Processing Technicians Inc., dba ADAPT	Survey processing services.	USA	Customer Support
B3Intelligence	Data scrubbing services (available via Research Services only).	Canada
BearingPoint France	Implementation and professional services.	France	Professional Services
Boomi	Data transfers, integrations and automations.	USA	Data Processing & Storage
Born Digital s.r.o	Voice-to-text translation software.	Czech Republic	Communication
Capgemini Brasil	Implementation and professional services.	Brazil	Professional Services
Capventis	Implementation and professional services.	Ireland	Professional Services
Cloudflare	Content delivery network and web application firewall for our web services.	USA	Security & Identity
CollabIP, Inc. dba Tethr	Speech-to-text data collection.	USA	AI & Machine Learning
commonFont	Implementation and professional services.	USA	Professional Services
Damato Services, LLC, dba Safeway Shredding	Document shredding services (CAHPS Programmes only).	USA
Databricks	Infrastructure to streamline data ingestion, schematization assessment, and management.	USA	Cloud Infrastructure
Davidson	Implementation and professional services.	Australia	Professional Services
Drieam	Learning management system integration.	USA	Automation & Integration
Employee Pulsecheck, t/a Karian & Box	Implementation and professional services.	UK	Professional Services
Ernst & Young LLP	Implementation and professional services.	USA	Professional Services
Escalent	Implementation and professional services.	USA	Professional Services
Exture	Implementation and professional services.	Japan	Professional Services
Fabric Consulting	Implementation and professional services.	USA	Professional Services
Farlinium	Implementation and professional services.	USA	Professional Services
Feedback Works	Implementation and professional services.	UK	Professional Services
FP Horak Company	Survey printing and distribution services. (CAHPS Programmes only).	USA	Customer Support
FullStory	Website session replay and website analytics software.	USA	Analytics & Monitoring
Genesys	Contact center support services.	USA	Customer Support
Google	AI capabilities, including translation services.	USA	AI & Machine Learning
Hesplora	Implementation and professional services.	Italy	Professional Services
Huron Consulting Group	Implementation and professional services.	USA	Professional Services
IBM Cloud	Data hosting facilities.	USA	Cloud Infrastructure
Imperium	Improves fraud detection (“ballot stuffing”) by assessing respondent metadata to determine the likelihood that the same respondent is answering repeatedly.	USA	Security & Identity
InfoCepts	Customer Service Centers for Support.	India	Customer Support
Infosys	Implementation and professional services.	India	Professional Services
InterOperability Bidco, Inc., dba Rhapsody	Healthcare systems and applications integration.	USA	Automation & Integration
Ipsos	Implementation and professional services.	Australia	Professional Services
Ipsos America	Implementation and professional services.	USA	Professional Services
IVR Technology Group	Automated Voice Surveys.	USA	Customer Support
IZO	Implementation and professional services.	Spain	Professional Services
K2 Partnering Solutions do Brasil Consultoria em Tecnologia da Informação LTDA	Implementation and professional services.	Brazil	Professional Services
Kantar Group	Implementation and professional services.	UK	Professional Services
Korn Ferry	Implementation and professional services.	USA	Professional Services
Mercer	Implementation and professional services.	USA	Professional Services
Merge	Data transfers, integrations and automations.	USA	Data Processing & Storage
Microsoft	AI capabilities, including generative AI and translation services. Microsoft Azure – VDI environment for support purposes – Limited to specific customers where agreed in an order form.	USA	AI & Machine Learning
Newmeasures	Implementation and professional services.	USA	Professional Services
New Metrics	Implementation and professional services.	Oman	Professional Services
Nippon Information and Communications	Implementation and professional services.	Japan	Professional Services
NTT Data Spain	Implementation and professional services.	Spain	Professional Services
OpenAI	AI capabilities, including generative AI.	USA	AI & Machine Learning
PeachTree	Address verification. (Available to US customers only).	USA
Peirano y Compañía Consultores Asociados Limitada (Lateral Unit)	Implementation and professional services.	Chile	Professional Services
Perceptive Group	Implementation and professional services.	New Zealand	Professional Services
Q&People	Implementation and professional services.	South Korea	Professional Services
Quantum Metric	Website session replay and website analytics software.	USA	Analytics & Monitoring
Ratings MD	Patient feedback collection, doctor and hospital Google Reviews software.	USA	Customer Support
Red Pepper Software	Implementation and professional services.	USA	Professional Services
Respondent.io	Qualitative panel recruiting platform.	USA	HR & People
Roundarch Isobar	Implementation and professional services.	USA	Professional Services
Savanta Group	Implementation and professional services.	USA	Professional Services
Seidor Consulting	Implementation and professional services.	Spain	Professional Services
SMT Consultoria e Solucoes em Technologia Ltda	Implementation and professional services.	Brazil	Professional Services
Solpac	Implementation and professional services.	Japan	Professional Services
Sovanta	Implementation and professional services.	Germany	Professional Services
SplitPin	Implementation and professional services.	UK	Professional Services
Stratégie Organisation & Méthode SOM	Implementation and professional services.	Canada	Professional Services
Tatung System Technologies	Implementation and professional services.	Taiwan	Professional Services
Teresa Monroe	Implementation and professional services.	France	Professional Services
Texas Market Research Group, LLC dba Reconnaissance Market Research (ReconMR)	Telephone surveys. (Available to US customers only)	USA	Customer Support
TTEC Digital	Implementation and professional services.	USA	Professional Services
Twilio Ireland	Enables users to send surveys via SMS.	Ireland	Customer Support
Ugam Solutions	Implementation and professional services.	USA	Professional Services
Ugam Solutions Private	Implementation and professional services.	India	Professional Services
Voce	Implementation and professional services.	Colombia	Professional Services
Voxpopme	Video capture and analytics capabilities for recorded videos.	USA	Analytics & Monitoring
Walker Information	Implementation and professional services.	USA	Professional Services
Wilmac Business Equipment	Voice recording and analytics capabilities.	USA	Analytics & Monitoring
Wiz	Cloud security management.	USA	Cloud Infrastructure
Workforce Science Associates	Implementation and professional services.	USA	Professional Services
Y2 Analytics	Implementation and professional services.	USA	Professional Services
Zill Consulting	Implementation and professional services.	Ireland	Professional Services

Data Processing Locations

USA

49 sub-processors

India

4 sub-processors

Canada

3 sub-processors

Australia

3 sub-processors

Brazil

3 sub-processors

Ireland

3 sub-processors

Japan

3 sub-processors

Frequently Asked Questions

How many sub-processors does Qualtrics use?

Qualtrics uses 89 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Qualtrics's main sub-processors?

Qualtrics's sub-processors include Acceleration Strategy (ASI) (Implementation and professional services.), Acorn Marketing & Research Consultants (International) (Implementation and professional services.), ACT XM (Implementation and professional services.), Akamai (Content delivery network and web application firewall for our web services.), AKT (Implementation and professional services.), and 84 more.

Where does Qualtrics process data?

Qualtrics's sub-processors are located in USA, India, UK, Canada, Australia, Brazil, Ireland, Japan.