Sophos

sophos.com &nearr;Cybersecurity

Sophos delivers adaptive AI-native cybersecurity, integrating threat intelligence and human expertise to provide comprehensive protection against cyber threats.

34sub-processors

HeadquartersAbingdon, United Kingdom

Founded1985

Size1001-5000

MarketB2B

PublicYes (LON:SOPH)

ProductsSophos Central, Managed Detection and Response, Sophos Firewall, Sophos Endpoint Security, Sophos Email Security, Cloud Security

View source page &nearr;

By Category

Cloud Infrastructure8

Customer Support7

Security & Identity6

Analytics & Monitoring4

Uncategorized4

AI & Machine Learning2

Payments & Billing1

Business Operations1

Professional Services1

All Sub-Processors

Name	Purpose	Location	Category
Ada Support	Technical support and chat bot services.	USA, Canada	AI & Machine Learning
Aiven Ltd. (Apache Kafka)	Cloud infrastructure services	AWS Regions	Cloud Infrastructure
Amazon Web Services	Data centre services, cloud infrastructure services and Generative AI	USA, UK, Ireland, Germany, Canada, Australia, Japan, India, Brazil, UAE (effective Q4 CY'25), Switzerland (effective Q1 CY'26)	Cloud Infrastructure
Atlassian	Internal requests and project tracking	Germany, Ireland	Analytics & Monitoring
Blue Ocean Contact Centres	Technical support helpdesk	Canada	Customer Support
Box	Secure storage of forensic data and incident-related files	Germany / Ireland, France, Canada, Japan, USA, UK, Australia.	Cloud Infrastructure
Chronicle Security Ireland Limited (subsidiary of Google LLC)	Threat detection and analysis services.	USA, Ireland	Security & Identity
ChurnZero	Customer success platform	Ireland	Customer Support
Cleverbridge	Payment support services	USA, Germany	Payments & Billing
Constella Intelligence	To detect and alert on compromised credentials and identity threats across the surface, deep, and dark web.	USA, Germany, Ireland (by October)	Security & Identity
Echoworx	Email encryption services	Canada	Security & Identity
Foundever Operating	Technical support helpdesk (following customer approval for Spanish-speaking support)	Brazil, Argentina	Customer Support
Fullstory	Session replay, product analytics, and digital experience insights.	USA	Analytics & Monitoring
Genesys Telecommunications Laboratories	Cloud Based contact centre system, technical support, marketing to route inbound calls.	Ireland, USA	Cloud Infrastructure
Google	Data center services, cloud infrastructure services, analytics tools	USA	Cloud Infrastructure
Google Cloud EMEA	Cloud infrastructure services, analytics tools	USA	Cloud Infrastructure
GoTo Technologies USA	Remote access capabilities for Technical Support	USA
GoTo Technologies USA	Remote access capabilities for technical support	UK, USA, Australia, Brazil, Germany, India, Singapore
Island Technology	Enterprise browser and secure access platform	USA, UK, Germany, Canada and Australia	Business Operations
Logz.io	Storage of log files	Germany	Cloud Infrastructure
Microsoft	Data centre services, cloud infrastructure services and Generative AI	Germany, Netherlands, United States	Cloud Infrastructure
Miller Jones	Advisory Services Support	Canada	Professional Services
OpenAI	Artificial intelligence to produce automated key findings, recommended remediation and improved detections	USA	AI & Machine Learning
Raintank Inc, d/b/a Grafana Labs	Operational dashboard (metrics) services	USA, Sweden	Analytics & Monitoring
ReversingLabs	Threat intelligence and file analysis.	Croatia	Security & Identity
Salesforce	Customer relationship management services and technical support services	USA	Customer Support
Sendmarc	DMARC email authentication and domain protection	Netherlands	Security & Identity
SendSafely	Technical support helpdesk and filesharing system	USA, Ireland	Customer Support
SendSafely Inc B2B	Uploading files	Ireland, Germany
Sentry (d/b/a Functional Software, Inc.)	Error reporting and analysis	USA	Analytics & Monitoring
Tenable	Vulnerability Management Services	USA, Ireland, Germany, Canada, Australia, Japan, India, Brazil	Security & Identity
UserSnap	Customer feedback software	USA, Austria	Customer Support
Whatfix Private Limited (Formally Quicko Technosoft Labs Private Limited)	Tips for the user in the web interface	USA
Zendesk	Technical support helpdesk	Sophos Home: United States, Hitman Pro: Ireland	Customer Support

Data Processing Locations

USA

8 sub-processors

Canada

3 sub-processors

USA, Ireland

2 sub-processors

USA, Canada

1 sub-processor

AWS Regions

1 sub-processor

USA, UK, Ireland, Germany, Canada, Australia, Japan, India, Brazil, UAE (effective Q4 CY'25), Switzerland (effective Q1 CY'26)

1 sub-processor

Germany, Ireland

1 sub-processor

Germany / Ireland, France, Canada, Japan, USA, UK, Australia.

1 sub-processor

Frequently Asked Questions

How many sub-processors does Sophos use?

Sophos uses 34 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Sophos's main sub-processors?

Sophos's sub-processors include Ada Support (Technical support and chat bot services.), Aiven Ltd. (Apache Kafka) (Cloud infrastructure services), Amazon Web Services (Data centre services, cloud infrastructure services and Generative AI), Atlassian (Internal requests and project tracking), Blue Ocean Contact Centres (Technical support helpdesk), and 29 more.

Where does Sophos process data?

Sophos's sub-processors are located in USA, Canada, USA, Ireland, USA, Canada, AWS Regions, USA, UK, Ireland, Germany, Canada, Australia, Japan, India, Brazil, UAE (effective Q4 CY'25), Switzerland (effective Q1 CY'26), Germany, Ireland, Germany / Ireland, France, Canada, Japan, USA, UK, Australia..