Name	Purpose	Location	Category
Amazon Web Services	Hosting	Australia, Canada, EU, UK, Singapore, or USA as specified in the order form	Cloud Infrastructure
Ambit	Development	India	Engineering
Chameleon.io	In-product messaging/user guides	UK, USA as specified by the customer	Communication
Cognizant Technology Solutions US	Operations Staffing, Cloud Service Support, Development	USA, Romania	Cloud Infrastructure
Docebo NA	Learning Management System	Germany
Gainsight	In-product messaging/user guides, user analytics	USA	Analytics & Monitoring
Heap	User Analytics	USA	Analytics & Monitoring
Intetics	Sugar Expert Services (e.g. development best practices, proof of concepts, code reviews)	USA	Engineering
Mailgun	Email delivery services	USA	Communication
Microsoft Corporation (Azure)	Hosting	UK, USA as specified by the customer	Cloud Infrastructure
Nylas	Email integration	UK, USA as specified by the customer	Communication
Oktopost Technologies	Social media publishing and analytics	Israel	Analytics & Monitoring
OpenAI	Artificial intelligence capabilities	USA	AI & Machine Learning
Postmastery	Email delivery services	Netherlands	Communication
Rackspace	Hosting Management Services	UK, USA as specified by the customer	Cloud Infrastructure
Rolustech	Sugar Expert Services (e.g. development best practices, proof of concepts, code reviews)	Pakistan	Engineering
sales-i UK	Operational Staffing, Technical Support, Developer Support, Cloud Service Support	UK	Cloud Infrastructure
Sii Sp. Z o.o	Development	Poland	Engineering
SugarCRM	Operational Staffing, Technical Support, Developer Support, Cloud Service Support	USA	Cloud Infrastructure
SugarCRM Australia	Operational Staffing, Technical Support, Cloud Service Support	Australia	Cloud Infrastructure
SugarCRM Canada	Operational Staffing	Canada
SugarCRM Deutschland	Operational Staffing, Technical Support, Developer Support, Cloud Service Support	Germany	Cloud Infrastructure
Tray.io	API-Integration Platform	USA	Automation & Integration
Vention Solutions	Development	USA	Engineering
Y Meadows	AI automation for customer support	USA	AI & Machine Learning

Data Processing Locations

USA

9 sub-processors

UK, USA as specified by the customer

4 sub-processors

Germany

2 sub-processors

Australia, Canada, EU, UK, Singapore, or USA as specified in the order form

1 sub-processor

India

1 sub-processor

USA, Romania

1 sub-processor

Israel

1 sub-processor

Netherlands

1 sub-processor

Frequently Asked Questions

How many sub-processors does SugarCRM UK use?

SugarCRM UK uses 25 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are SugarCRM UK's main sub-processors?

SugarCRM UK's sub-processors include Amazon Web Services (Hosting), Ambit (Development), Chameleon.io (In-product messaging/user guides), Cognizant Technology Solutions US (Operations Staffing, Cloud Service Support, Development), Docebo NA (Learning Management System), and 20 more.

Where does SugarCRM UK process data?

SugarCRM UK's sub-processors are located in USA, UK, USA as specified by the customer, Germany, Australia, Canada, EU, UK, Singapore, or USA as specified in the order form, India, USA, Romania, Israel, Netherlands.