Symphony

symphony.com &nearr;Fintech

Symphony is an AI-powered communication and technology platform designed for financial services professionals to facilitate secure messaging and voice communication.

21sub-processors

HeadquartersNew York, United States

Founded2014

Size201-1000

MarketB2B

PublicPrivate

ProductsSymphony Messaging, Symphony Voice, Symphony Directory, Symphony Analytics, Cloud9

View source page &nearr;

By Category

Communication5

Cloud Infrastructure4

Uncategorized4

Customer Support2

Analytics & Monitoring2

Security & Identity1

Marketing & Advertising1

Engineering1

CRM1

All Sub-Processors

Name	Purpose	Location	Category
8x8	Customer support	U.S.	Customer Support
Amazon Web Services	Cloud hosting provider; Database management	Location based on available regions that support Service offering	Cloud Infrastructure
Auth0	User authentication	U.S.	Security & Identity
Clevertouch Consulting	Marketing support consultancy	U.K.	Marketing & Advertising
Confluent	Infrastructure management	U.S.	Cloud Infrastructure
Domo	Business analytics tool	U.S.	Analytics & Monitoring
Elastic	Database search optimization	U.S.
FPT Technology	Technology engineering consultancy	Vietnam	Engineering
Google Cloud Services	Cloud hosting provider; Database management; AI/ML models	Location based on available regions that support Service offering	Cloud Infrastructure
Mailchimp	Email and marketing tool	U.S.	Communication
Marketo	Email and marketing tool	U.S.	Communication
Meta	Cloud hosting provider	Location based on available regions that support Service offering	Cloud Infrastructure
MongoDB	Database management	U.S.
PubNub	End user notifications	U.S.	Communication
Rollbar	Error tracking and debugging	U.S.	Analytics & Monitoring
Salesforce	Customer relationship management	U.S.	CRM
Segment	Data segmentation and management	U.S.
Splunk	Log management and collection	U.S.
Twilio	End user notifications; Gateway provider for SMS Federation Services	U.S.	Communication
Umony	Gateway provider and telecommunications-related services	U.K., U.S.	Communication
Zendesk	Customer support	U.S.	Customer Support

Data Processing Locations

U.S.

15 sub-processors

Location based on available regions that support Service offering

3 sub-processors

U.K.

1 sub-processor

Vietnam

1 sub-processor

U.K., U.S.

1 sub-processor

Frequently Asked Questions

How many sub-processors does Symphony use?

Symphony uses 21 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Symphony's main sub-processors?

Symphony's sub-processors include 8x8 (Customer support), Amazon Web Services (Cloud hosting provider; Database management), Auth0 (User authentication), Clevertouch Consulting (Marketing support consultancy), Confluent (Infrastructure management), and 16 more.

Where does Symphony process data?

Symphony's sub-processors are located in U.S., Location based on available regions that support Service offering, U.K., Vietnam, U.K., U.S..