Name	Purpose	Location	Category
Amazon Web Services	Storage of Call Detail Records (CDRs) and call recordings, including interaction content.	Seattle, WA, USA	Cloud Infrastructure
Amazon Web Services	Public cloud hosting of messaging platform, including signal and message processing (WhatsApp API).	Seattle, WA, USA	Cloud Infrastructure
Analytix Solutions	Financial and accounting services for the management of the company's finances.	Woburn, MA, USA	Payments & Billing
Atlassian	Software used for managing product development, tracking issues, and organizing tasks.	Sydney, NSW, Australia	Analytics & Monitoring
Bill.com	Managing accounts payable and receivable.	San Jose, CA, USA
Clearbit	Enrichment of customer profiles using public and proprietary data sources.	San Francisco, CA, USA
Cloudflare	Provision of CDN, DDoS protection, and Internet security services.	San Francisco, CA, USA	Cloud Infrastructure
Docusign	Software used for digitally signing documents.	San Francisco, CA, USA	Engineering
Domo	BI & analytics, processing and visualization of business data.	American Fork, UT, USA	Analytics & Monitoring
Dropbox	Cloud storage for file sharing and collaboration.	San Francisco, CA, USA	Cloud Infrastructure
Dwolla	Payment platform for business transactions.	Des Moines, USA	Payments & Billing
Equinix	Network interconnections and colocation data center services.	Redwood City, CA, USA	Cloud Infrastructure
FullStory	Software used for understanding customer interactions with digital platforms.	Atlanta, GA, USA	Engineering
Google	Email Services, Document storage, Calendar Services, Advertising.	Mountain View, CA, USA	Cloud Infrastructure
Google	Public cloud processing and analysis of audio for text generation (Auto Speech Recognition) and Text-to-Speech.	Mountain View, CA, USA	Cloud Infrastructure
Intercom	Management of customer communications and support via live chat and automated messaging.	San Francisco, CA, USA	Customer Support
Mailgun Technologies	Service used for sending, receiving, and tracking transactional emails via API.	San Francisco, CA, USA	Analytics & Monitoring
Marketo	Automation and management of marketing campaigns.	San Mateo, CA, USA	Marketing & Advertising
Microsoft	Platform used for advertising to potential customers.	Redmond, WA, USA	Marketing & Advertising
Microsoft Azure	Cloud hosting provider and serves as a hosting platform for Telnyx’s infrastructure.	Redmond, WA, USA	Cloud Infrastructure
Onfido	Service used for verifying identities of customers.	London, United Kingdom
OpenAI	Enhance products and internal tools through AI-driven text generation.	San Francisco, CA, USA	AI & Machine Learning
PayPal	Secure payment processing services.	Chicago, IL, USA	Payments & Billing
Plaid Financial	Connect with users' bank accounts to verify account holder’s information.	San Francisco, CA, USA
Proofpoint	Protection against email-based threats and ensuring compliance.	Sunnyvale, CA, USA	Security & Identity
Salesforce	CRM for managing customer interactions.	San Francisco, CA, USA	CRM
Salesloft	Sales engagement platform to help teams set and execute on sales strategies.	Atlanta, GA, USA	Sales
Softlayer Technologies, Inc. (owned by International Business Machines Corporation)	Public cloud hosting of messaging platform, including signal and message processing.	Armonk, New York, USA	Cloud Infrastructure
The Access Group	Used for financial reporting, analysis, and forecasting.	Brisbane, Australia	Analytics & Monitoring
Twilio	Collection, consolidation, and management of customer data from multiple sources.	San Francisco, CA, USA
Xero	Accounting software used for managing company's financial data.	Hawthorn VIC, Australia	Payments & Billing
Xfo Financials	Automating accounting tasks using artificial intelligence.	Oslo Fornebu, Norway	AI & Machine Learning
Zapier	Automation tool used to connect different business applications.	Sunnyvale, CA, USA	Automation & Integration
Zendesk	Management of customer support tickets and communications.	San Francisco, CA, USA	Customer Support
Zoom	Software used for video meetings, webinars, and collaborative work.	San Jose, CA, USA	Collaboration

Data Processing Locations

San Francisco, CA, USA

11 sub-processors

Seattle, WA, USA

2 sub-processors

San Jose, CA, USA

2 sub-processors

Atlanta, GA, USA

2 sub-processors

Mountain View, CA, USA

2 sub-processors

Redmond, WA, USA

2 sub-processors

Sunnyvale, CA, USA

2 sub-processors

Woburn, MA, USA

1 sub-processor

Frequently Asked Questions

How many sub-processors does Telnyx use?

Telnyx uses 35 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Telnyx's main sub-processors?

Telnyx's sub-processors include Amazon Web Services (Storage of Call Detail Records (CDRs) and call recordings, including interaction content.), Amazon Web Services (Public cloud hosting of messaging platform, including signal and message processing (WhatsApp API).), Analytix Solutions (Financial and accounting services for the management of the company's finances.), Atlassian (Software used for managing product development, tracking issues, and organizing tasks.), Bill.com (Managing accounts payable and receivable.), and 30 more.

Where does Telnyx process data?

Telnyx's sub-processors are located in San Francisco, CA, USA, Seattle, WA, USA, San Jose, CA, USA, Atlanta, GA, USA, Mountain View, CA, USA, Redmond, WA, USA, Sunnyvale, CA, USA, Woburn, MA, USA.