Name	Purpose	Location	Category
Amplitude	Amplitude is a product analytics platform that helps us understand user interactions, analyze trends, and optimize the Useberry platform.	US	Analytics & Monitoring
Calendly	Calendly is an online scheduling platform that helps us create scheduling links that users can use to book time slots based on their availability for demo, sales, and support purposes.	US	Sales
ChartMogul	ChartMogul is a subscription analytics platform we use for tracking and analyzing subscriptions and helps us understand subscription trends, analyze customer behavior, and optimize subscription-based business models.	Germany	Analytics & Monitoring
Figma	Useberry integrates with Figma’s Embed Kit and REST API to track user interactions and import content seamlessly. This integration collects data (no personal data & only when a study is being performed) like clicks and transitions to enhance Useberry’s analytics.	US	Analytics & Monitoring
Google Analytics	Google Analytics is a web analytics service we use it to track your use of the service and prepare reports on user activity.	US	Analytics & Monitoring
Google Cloud Platform (GCP)	Provision of cloud services. We use it to store data you generate by using the service securely in the cloud.	Belgium	Cloud Infrastructure
Intercom	We use this service for customer communications, user interaction, and helpdesk assistance.	US	Customer Support
Mailchimp/Mandrill	We use this service for sending, storing, and tracking emails.	US	Analytics & Monitoring
MongoDB	MongoDB is a general-purpose, document-based, distributed database platform we use for storing, retrieving, and managing various types of data.	France	Document Management
OpenAI	OpenAI is an artificial intelligence platform. We use it to analyze and summarize insights from user feedback and test session data using advanced language models, improving our reporting and analytics features.	US	AI & Machine Learning
Reditus	Reditus is a partner management platform. We use it to manage our partner and referral programs efficiently, helping us track referrals, commissions, and partnership performance.	Netherlands	Sales
Rev.ai	Rev.ai is a speech-to-text platform. We use it to automatically convert spoken content from user recordings into text and metadata, helping us provide captions and insights for user research.	Germany	AI & Machine Learning
Stripe	This service processes the payments for us.	US	Payments & Billing
Wrapp	Wrapp is an IAPR-certified, cloud-based platform for Greek businesses. We use it to automate electronic invoicing, helping us maintain full compliance with the Greek Independent Authority for Public Revenue (ΑΑΔΕ / IAPR) regulations and myDATA digital accounting.	Ireland	Cloud Infrastructure
Zendesk	We use this service for customer support communications customer communications (email, chat).	US	Customer Support

Data Processing Locations

9 sub-processors

Germany

2 sub-processors

Belgium

1 sub-processor

France

1 sub-processor

Netherlands

1 sub-processor

Ireland

1 sub-processor

Frequently Asked Questions

How many sub-processors does Useberry use?

Useberry uses 15 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Useberry's main sub-processors?

Useberry's sub-processors include Amplitude (Amplitude is a product analytics platform that helps us understand user interactions, analyze trends, and optimize the Useberry platform.), Calendly (Calendly is an online scheduling platform that helps us create scheduling links that users can use to book time slots based on their availability for demo, sales, and support purposes.), ChartMogul (ChartMogul is a subscription analytics platform we use for tracking and analyzing subscriptions and helps us understand subscription trends, analyze customer behavior, and optimize subscription-based business models.), Figma (Useberry integrates with Figma’s Embed Kit and REST API to track user interactions and import content seamlessly. This integration collects data (no personal data & only when a study is being performed) like clicks and transitions to enhance Useberry’s analytics.), Google Analytics (Google Analytics is a web analytics service we use it to track your use of the service and prepare reports on user activity.), and 10 more.

Where does Useberry process data?

Useberry's sub-processors are located in US, Germany, Belgium, France, Netherlands, Ireland.