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xMatters
xMatters automates incident management and enriches alerts using AI to optimize response and mitigate downtime.
8sub-processors
HeadquartersSan Francisco, United States
Founded2000
Size201-1000
MarketB2B
PublicPrivate
ProductsIncident Management Platform, AI-Powered Alerts, Automated Workflows, Service Intelligence
All Sub-Processors
| Name | Category |
|---|---|
| Alvaria (formerly Aspect Software) | Communication |
| Atlassian | Engineering |
| Google Cloud Platform (GCP) | Cloud Infrastructure |
| Infobip (formerly OpenMarket) | Communication |
| Mailgun Technologies | Communication |
| Twilio | Communication |
| Twilio (SendGrid) | Communication |
| Zendesk | Customer Support |
Data Processing Locations
United States
7 sub-processors
United States, Germany, UK, Singapore, Australia
1 sub-processor
Frequently Asked Questions
How many sub-processors does xMatters use?
xMatters uses 8 sub-processors (third-party data processors) as disclosed on their public sub-processor page.
What are xMatters's main sub-processors?
xMatters's sub-processors include Alvaria (formerly Aspect Software) (Alvaria is a primary provider of voice notifications for service delivery.), Atlassian (Development projects and service management.), Google Cloud Platform (GCP) (GCP provides hosting infrastructure for xMatters software, including virtual machines, container clusters and virtualized networking.), Infobip (formerly OpenMarket) (Infobip is the secondary provider to deliver SMS notifications to users of the xMatters platform.), Mailgun Technologies (Mailgun is a primary provider of email notifications to users of the xMatters platform.), and 3 more.
Where does xMatters process data?
xMatters's sub-processors are located in United States, United States, Germany, UK, Singapore, Australia.